Feature 01
Document-grounded Q&A
Parents ask in plain language; AskShala answers from PDF, DOCX, and TXT uploads with source citations. When information is missing, the assistant falls back to school phone and email — never guesses.
Flagship product · TrilokCloud
AskShala
Ask Buddy. Know Instantly.
AI school information assistant for Indian K–12 schools
AskShala lets parents and students ask natural-language questions about fees, admissions, transport, calendars, and school policies — and get instant answers grounded in the school's own uploaded documents. It embeds on any school website as a chat widget, with no app download required.
Built by TrilokCloud Technologies Pvt. Ltd.
Features
Everything a school needs to turn documents into instant, trustworthy answers for parents and students.
Feature 02
Admin panel & usage stats
School staff upload and manage documents through a simple web panel — no technical skills required. Usage stats show total questions, resolution rate, fallback rate, and response time with fully anonymised analytics.
How it works
From document upload to live parent queries — managed entirely by the school, deployed on cloud-native infrastructure.
1
Upload documents
School admins upload fee circulars, admission brochures, calendars, transport routes, and policy documents through the admin panel.
2
Index knowledge
AskShala extracts text, chunks content, and stores embeddings in a private vector knowledge base scoped to your school.
3
Embed on website
Add the chat widget with a one-line script (floating button) or an inline iframe on the school website — works on WordPress, Wix, or custom HTML.
4
Parents ask, instantly
Parents and students get answers on the school site in seconds. Unknown queries route to school contact details.
Embed on your school website
No plugins or app downloads. Your web team pastes one snippet — AskShala runs from your school's dedicated instance.
Floating chat button
Paste one script tag before </body> on every page. A branded “Ask AskShala” button appears in the corner — no layout changes needed.
Inline iframe
Embed the widget directly on a Parent Portal or Contact page as a fixed panel, ideal for dedicated help sections.
Use cases
Built for the questions Indian schools answer every day.
Fee & admission queries
Answer recurring questions about fee schedules, payment dates, and admission procedures during peak seasons.
Transport & calendars
Help parents find bus routes, holiday lists, exam timetables, and academic calendar details without calling the office.
School policies & circulars
Surface answers from policy documents and circulars instead of burying them in PDF downloads.
Reduce front-office load
Free staff from answering the same routine questions so they can focus on students and parents who need personal help.
Privacy & trust
Designed for schools that need reliable answers without compromising parent privacy or data isolation.
- Answers grounded only in uploaded school documents
- PII redaction and anonymised usage analytics
- Per-school data isolation with private knowledge base
- DPDP-aligned privacy template included
Ready to pilot AskShala at your school?
Talk to TrilokCloud about demos, single-school deployment, and onboarding for your admin team.
Request a Demo