Privacy Policy

This policy describes how TrilokCloud Technologies Private Limited (TCTPL, we, us) handles personal data when you use trilokcloud.in or get in touch with us.

We follow India's Digital Personal Data Protection Act 2023 (DPDP). Where EU law applies, we also follow the General Data Protection Regulation (GDPR).

Registered name

TrilokCloud Technologies Private Limited

CIN

U62090RJ2023PTC091124

Offices

Jaipur Office: 3/286, Vidhyadhar Nagar, Jaipur, Rajasthan – 302039

Bengaluru Office: 769, 14 Cross, J.P. Nagar Phase 1, Bengaluru 560078

We may collect the following information.

• Contact details. Name, company, email, phone, service interest, and message when you use the contact form.
• Analytics data. Only if you accept analytics cookies. This can include pages viewed, browser and device type, and broad location from your IP address via Google Analytics (G-XH1C0BWRJF).
• Cookie preference. Your choice to accept or reject analytics cookies, stored in your browser.

We do not knowingly collect data from anyone under 18 without proper consent.

We use personal data to

• reply to your enquiries
• provide the services you ask about
• keep the website secure and working well
• review site traffic if you have accepted analytics cookies
• meet legal and regulatory requirements

We do not sell personal data.

Cookies are small files stored on your device. We use two types.

If you choose Essential only, we do not set analytics cookies. Clear your browser data and visit again if you want to change your choice.

We process data on one or more of these grounds.

• Consent. For analytics cookies and any optional marketing you agree to.
• Contract. To reply to your request or deliver services you have asked for.
• Legitimate interest. To run and protect the website, where this does not override your rights.
• Legal duty. When the law requires us to keep or share certain information.

We keep data only as long as we need it for the purposes above.

• Contact form data is kept for up to 24 months after our last reply to you.
• Analytics data follows Google Analytics settings and your cookie choice.
• Cookie preference stays until you clear browser storage or choose again.

When data is no longer needed, we delete it or remove identifying details.

Under the DPDP Act and, where relevant, the GDPR, you may be able to

• ask what data we hold about you
• ask us to correct inaccurate data
• ask us to delete your data, subject to legal limits
• withdraw consent for analytics cookies
• complain to the relevant data protection authority

Email us using the details below to make a request. We will reply within the time allowed by law.

We use technical and organisational safeguards to reduce the risk of unauthorised access, loss, or misuse of personal data.

We may share data with service providers such as email or analytics hosts when needed to run the site. They must protect the data. If data leaves India, we apply protections required by law.